Frequently Asked Questions
Everything you need to know about our wearable art and premium apparel.
How do I know which size will fit me best?
We provide a detailed size chart on every product page. Our apparel typically follows a standard retail fit, but we recommend measuring a favorite shirt at home and comparing it to our dimensions for the perfect fit.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
How should I wash my UDON graphic tees and hoodies?
To preserve the high-quality screen prints, we recommend washing your garments inside out in cold water and tumble drying on low heat or hang drying.
Do you ship internationally?
Yes, we ship our fashion collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your products officially licensed?
Absolutely. Every piece of apparel from UDON Entertainment is 100% officially licensed, featuring exclusive artwork from your favorite video games, anime, and pop culture icons.
Can I track my order once it has shipped?
Once your order is processed, you will receive an email confirmation with a tracking number so you can follow your package's journey to your doorstep.